Retailer Therapy - Insights for retailers with an eye on the future
 

DECEMBER 2011

 
 
 

STORE AND POS

Aurora's in-store iPad: I came, I saw, I shopped

In all the time we've been working with Aurora Fashions, one thing's remained constant: a desire to use new technology in a way that improves the experience and makes life easier for everyone – from shoppers and sales assistants to suppliers and IT staff. Our latest adventure together saw us introduce iPads to its high street brands, Coast, Oasis, Warehouse and Karen Millen. This gives staff instant access to the shops' websites anywhere in the store, so they can check product availability across the UK and place online orders if the right stock is not immediately available. Oh, and the point of sale app means they can checkout easily too...read more

 

MANAGED SERVICES

Bodycare puts its trust in BT with new five-year contract

In an age of comparison sites, it's become the norm for people to switch suppliers on a regular basis as they chase the best deal. But chopping and changing isn't ideal in terms of business continuity. So what if you could get the best of both worlds, a long-term, flexible service, built on a future-proof foundation and bundled with competitive pricing that frees you to concentrate on building your business? High Street retailer Bodycare has got just that, with a new five-year contract which includes a next generation network upgrade, a calls and lines package and a Managed Payments Service to take the pain out of PCI compliance...read more

 

OLYMPIC GAMES

Are you really ready for London 2012?

An extra 500,000 international customers may sound like a dream come true, but you'll only benefit if you're ready for them. The Vancouver 2010 Winter Olympic Games saw 83 per cent of retailers increase sales. And with an estimated 9.2 million people expected, London 2012 is tipped to boost the economy by £21 billion. So are you ready to grab a piece of the action? Here's what you need to be thinking about...read more

 

NETWORK

BT Connect for retail launches in China

Are you thinking of seizing the opportunity to expand into Asia? Or do you have a presence in Asia but need to grow rapidly? You aren't alone. But retailers looking to tap into the Asian market need a trusted partner who can deliver secure, fast and reliable connectivity. So whether you need to open stores quickly in order to keep up with demand, or branch out into other cities, we can help you do so – while becoming more efficient and saving costs at the same time...read more

 

INNOVATION

R&D event lifts the lid on retail's future

A small group of retailers, including representatives from Arcadia, Home Retail Group, Mothercare and Tesco were given a glimpse of the future of shopping at Adastral Park, BT's world-renowned research centre, when Gary Sharp, vice president of sales for the retail sector, hosted a customer event called The Retail Futurescope. Find out what they saw, what they said, and how you can visit too...read more

 

Latest news and views

 
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Press release: Oasis & BT Expedite iPad POS solution shortlisted for Retail Week Award

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Article: Whistles migrates to new logistics and IT system

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Press release: John Lewis commits to free wi-fi in all its shops

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Interview: Mark Andrews, e-commerce manager, The Range

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Event: M-commerce - the next big thing in e-commerce

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Blog: E-commerce - it means nothing and it's going nowhere

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Case Study: Lyle & Scott, mobile and Facebook commerce

BT Tower event highlights

Next Generation E-commerce

Over 40 retailers got together at BT Tower on 10 November 2011 to discuss the e-commerce journey, and they were all in agreement about two things: the term e-commerce just doesn't do justice to everything that it now incorporates and, although it's a journey, there's no final destination to aim for.

Relive the event and find out how the right platform can drive your entire business forward »

White paper download

For access to a range of white papers, reports and analysis, including the Martec IT in Retail research summary report, our views on reducing your PCI scope with point to point encryption and five steps to a better class of clienteling register here

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