EVENT

NRF 2012 sets out retail's new rules

It's a tough job, but someone's gotta do it. For most people a short break in New York would be more than enough to get them excited. But for our retail technology guru, Steve Thomas, the combination of New York and the annual National Retail Federation (NRF) convention was like a second Christmas. Once we'd calmed him down, we asked him to tell us what his favourite bits of the expo were – and what "must-have" items he thinks retailers should be asking Santa for next year...read more

VIRTUAL DATA CENTRES AND MANAGED PAYMENTS

Cloud-based point of sale gives Crabtree & Evelyn, virtually, everything it needs

With an outdated point of sale (POS) system increasingly at odds with security demands and customer expectations, Crabtree & Evelyn's IT team knew it was time for a change. The brief was relatively simple: get a new system that could meet the new data security standards set out by the payment card industry (PCI) while providing a platform to support multichannel retailing. What Crabtree & Evelyn got from us did all of that, and a lot more. In a massive leap forward, the retailer has gone from dial-up to an on-demand store system that includes a PCI compliant managed payment service, a platform for true multichannel retailing and a one-stop shop for all problems and support ...
download the full case study (pdf)

EVENT

Showcasing the future at the Retail Business Technology Expo

This is the definitive event for retailers looking for the right tools to run their business – and we'll be there on both days (March 13-14) with a massive stand packed full of new and emerging retail technology. Tapping into our findings from our world famous R&D centre, we'll give you a personalised tour of the possible. You'll see how a combination of wi-fi, digital signage, RFID, social media, augmented reality, clienteling, iPads, retail analytics, fraud reduction, and contactless payments (to name just a few), can make a real difference...find out more about the event and book your place now

E-COMMERCE

'Shop while you strike' makes for most popular online Christmas shopping day

We've just had a peek at the stats from this year's online Christmas sales. They reveal that retailers delivered their best ever trading figures on our FrescaCommerce Platform during Christmas 2011, with daily sales up an average 46 per cent on last year. 30 November 2011, 'Whopping Wednesday', was the most popular shopping day, coinciding with industrial action by many workers across the UK...read more

OLYMPIC GAMES

Research shows you have to be ready for London 2012, or miss out

New research, published by BT, reveals that almost two-thirds (64 per cent) of retailers expect a much needed boost to their sales during the Games. But over a third (34 per cent) run the risk of not capitalising fully on the opportunity the Olympics present by failing to make basic preparations, such as plans to deal with staff absenteeism or adapting their delivery schedules. Get the full findings of the "Race to the Line" business survey and take a free business health check...read more

Latest news and views

New year, new CEO, new blog – and a hat-trick of Awards

Retail Week Technology Awards

19 June London

We're proud to announce that, for the third year running, BT is the headline sponsor of the prestigious Retail Week Technology Awards. The event brings like-minded retailers and suppliers together to celebrate exceptional achievement and success in UK retail technology.

Find out more about the event and how to enter »

We'll also be taking over a technology blog on Retail Week (you need to register – it's free – to access the blog articles) and we've kicked things off with a message from our new CEO, Richard Dodd.

White paper download

For access to a range of white papers, reports and analysis, including the Martec IT in Retail research summary report, our views on reducing your PCI scope with point to point encryption and five steps to a better class of clienteling register here

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